Geopolitical, climate and social crises, persistent inflation: instability has become the "new normal." In this panel recorded at the Tech for Industry Show, Véronique Rollin (Managing Director, Accenture, 25 years serving industrial and aerospace supply chains) and Céline Dumas (Accenture, procurement & supply chain, consumer goods and retail) explain why supply chain is no longer an operational efficiency topic but a strategic priority — and what artificial intelligence truly changes.
The session covers the limits of today's solutions (alert-flooded control towers, costly multi-tier digital twins, long planning cycles) and the three AI disruptions: decision intelligence and agentic AI (autonomous reasoning, unlocking unstructured data), physical AI (autonomous warehouses driven by digital twins, AGVs, AMRs, WMS) and composable AI (building applications in record time with vibe coding and spec-driven methods). A concrete demo: an inventory visibility platform built for a major pharmaceutical manufacturer, where agents detect weak signals, continuously recalibrate planning parameters and document every decision — autonomous on micro-adjustments, with humans arbitrating major impacts. The panel also explores the future of the planner role, the emerging system builder profile, the knowledge graph as the intelligence layer, responsible AI guardrails and agentic commerce — with one key advice: start from the decisions to reinvent, not from use cases.
A must-watch for supply chain, procurement, logistics and transformation leaders.
