How L'Oréal uses AI to master industrial complexity — Keynote by Gaelle Laigo at Tech For Industry Show 2026 (Paris Expo Porte de Versailles).
Behind the world's beauty leader — 40 brands, €44 billion in revenue, 7 billion products a year — lies an extraordinary industrial machine: 37 factories including 11 in France, 160 distribution centers, 72,000 SKUs and 8,000 new products every year. Add TikTok virality that makes demand explode without warning, and you get a level of complexity L'Oréal has chosen to treat as a skill to master, not a problem to eliminate.
This keynote details concrete AI use cases across operations: generative AI to accelerate innovation, sales forecasting and weak-signal detection, vision-based quality control, predictive maintenance, real-time detection of process drifts and abnormal water or energy consumption, order orchestration and warehouse robotics — all in service of an augmented workforce.
A must-watch on AI in manufacturing, supply chain 4.0 and smart operations.
